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Interim management project kickstarts Mediq’s CSR agenda

The assignment

In the summer of 2010, Mediq requested us to help the company in developing focus areas and key performance indicators for CSR. Mediq is an international provider of pharmaceuticals, medical devices and the associated care and listed on Euronext Amsterdam. While there were already some initiatives on CSR in the business, there was not yet a structured approach and regular measurement methods for social and environmental data were not yet in place. Mediq wanted a dedicated consultant to develop the strategy and KPIs in-house, together with project teams representing employees from various functions within the business. One of our consultants has worked at Mediq on an interim basis from September 2010 until February 2011.

The result

Catrien van Buttingha Wichers, director corporate communications at Mediq: “We really needed somebody to give direction to our activities, because it is hard to not get lost in the subject when getting started with CSR. The presence of a consultant of Steward Redqueen has complemented our team and defined CSR in a way that fits in our organization: thorough, pragmatic and realistic."

Conny Castelein, director quality assurance and CSR at Mediq: “I’ve been responsible for CSR as from January 2011. Steward Redqueen has laid down a well thought out basis on which I can build the coming years. We are very happy with the work that has been done for us.”